Built for Bulgarian wholesalers, distributors & manufacturers

The AI operating system for Bulgarian B2B

Turn WhatsApp, Viber, email and phone calls into structured orders, customers and follow-ups — without changing your ERP.

Gensoft-ready Bulgarian & English GDPR-aligned EU-hosted
Viber — Ivan Stroy
Hi, I need 20 bags of cement and 5 palettes of blocks delivered tomorrow to Site 7.
Draft order created93% confidence
CustomerIvan Stroy OOD
Items2 products
DeliverySite 7 — 28 Jul
The bottleneck

You are not the bottleneck. Administration is.

Orders live in chats

Customers send orders on WhatsApp and Viber. Someone copies them into the ERP by hand. Mistakes. Lost time.

Phone orders vanish

A customer calls, the order is written on paper and lost. No history, no traceability.

Debtors forget to pay

Invoices sit open but reminders are awkward and manual. Cashflow suffers.

Stock runs out silently

You only notice a missing item when a customer complains. Reordering is reactive.

What we automate

One AI layer on top of the tools you already use

Humans approve. AI does the typing, filing, routing and reminding.

Messages to CRM

Every WhatsApp, Viber or email contact is extracted, deduplicated and saved to the company database.

Messages to orders

Product, quantity, price and delivery address are parsed into a draft order in Gensoft, Microinvest, 1C or your system.

Calls to database

Every sales call is recorded, transcribed and linked to the customer and order record.

Smart follow-ups

Payment due dates, delivery delays and reorder points reach the right person at the right time.

Daily briefing

A single summary of what happened yesterday and what needs attention today.

Document pipeline

Auto-draft offers, invoices and contracts from templates using data already in the system.

Voice commands

Add orders, check debtors or request a status update by simply talking to the assistant.

Social media posts

Draft and schedule Facebook, Instagram and LinkedIn content from one place.

Invoice & receipt OCR

Upload a photo or PDF. AI extracts vendor, amount, VAT, due date and files it automatically.

ERP integration

Connect directly to Gensoft, Microinvest, 1C, your custom software or any system with an API.

Unified client communication

One inbox for WhatsApp, Viber, Telegram, email and phone history. Context never gets lost.

Connect every channel

Meet your customers where they already are

No new apps for your team. No new habits for your customers.

WhatsApp

Orders, questions and confirmations extracted and logged automatically.

Viber

The default channel for Bulgarian B2B. Fully supported.

Telegram

For teams and customers who prefer Telegram.

Email

Incoming offers, orders and attachments scanned and routed.

Phone calls

Recorded, transcribed and linked to the customer record.

Voice commands

Ask for reports, create tasks, or log an order while driving.

Security

AI security audit, every day

Don't wait for a breach. Get a daily company-wide security scan with actionable fixes.

Daily attack-surface scan

AI checks exposed ports, stale DNS records, leaked credentials, SSL expiry and misconfigurations across your domains.

One-click lockdown

Get precise remediation steps — block an IP, rotate a key, close a port — without hiring a security team.

Email alerts that matter

No noise. Only real risks, severity-scored, with plain-language explanations sent to the right person.

Compliance-ready reports

Generate audit evidence for GDPR, ISO 27001 or client security questionnaires in minutes.

Proactive AI

Insights that tell you what to do next

The assistant reads your operations and flags opportunities and risks before a human notices them.

Predictive cashflow

Forecast 30–90 days based on open orders, debtor history and upcoming payments. Flag shortfalls early.

Smart reorder suggestions

Predict stockouts, suggest purchase quantities and compare supplier prices from recent invoices.

Next-best-action per customer

See exactly who to call today: who is ready to reorder, who is drifting away, who has an open issue.

Churn & payment risk alerts

Spot late payers before they default. Auto-prioritize collection calls and draft reminders.

Margin & price anomalies

Flag orders, invoices or supplier price changes that hurt margin — instantly.

Proactive customer updates

Auto-send order status, delivery updates and follow-ups. Ask for missing info before the order gets stuck.

Customer proof

Built for real Bulgarian workflows

"We saved 4 hours a day on manual order entry. The AI extracts the product, quantity and delivery address from WhatsApp and pushes a draft order into Gensoft."

DS
Operations manager, building materials wholesaler

"I stopped losing Viber orders. Now every message becomes a customer card or a draft sale. My team just approves."

MK
Owner, wholesale distribution company
Pricing

Start with a 30-day pilot

Pilot month: €200. Cancel anytime. No setup fees.

Starter

€200 / mo
  • 1 channel (WhatsApp or email)
  • Order extraction
  • Customer CRM sync
  • Daily summary
  • Email support
Get started

Enterprise

€2,000 / mo
  • Custom ERP integrations
  • AI phone receptionist
  • Voice commands
  • Attack-surface lockdown playbooks
  • Custom BI dashboards & forecasting
  • Route optimization
  • Dedicated account manager
Contact sales
FAQ

Questions & answers

Do we need to change ERP?

No. We integrate with your existing ERP — Gensoft-ready out of the box — and can connect Microinvest, 1C, custom software or any system with an API. We push clean drafts for your team to approve.

Is my customer data safe?

Yes. Data stays in EU-friendly Cloudflare infrastructure. We use encryption in transit and at rest, and every automation is logged.

How fast can we go live?

Most pilots are live within 5–7 business days: connect channels, map your products, train the team.

What if the AI makes a mistake?

Everything starts as a draft. Your team approves before anything is finalized. Over time the AI learns your products and customers.

Get the demo

See how a real Bulgarian company automates orders from WhatsApp into Gensoft.

Or email cloomclubstep@gmail.com